Technical Product Manager

Brad Osborne

Senior Product Manager with 14+ years in logistics platforms, fintech, and gaming. Proven expertise in building high-impact systems, leading complex integrations, and turning early-stage chaos into scalable product execution.

About Me

I'm passionate about making cool stuff with amazing teams. Got an interesting project? Send me a message!

Guiding Principles

  • The best products solve real problems

  • Teams must have a voice to do quality work

  • Users are at the core of what we do and why we do it

Hobbies and other Interests

  • Nerd stuff, all flavors - MTG, D&D, board games

  • Construction projects - Tables, Furniture, Basement Finishing

  • Non-stop Audio books -Product, Sci-fi, Fantasy, others

  • New tech - Working on a few AI-centric side projects to stay fluent

Professional Highlights

Sway

  • Designed and implemented an app for drivers and warehouse staff - covering essential logistics needs, driver scheduling, driver performance, and more

  • Improved systems to drastically reduce the number of issues related to manifests, labels, and more - leading to earlier, faster, and cheaper driver launches

  • Leveraged Gemini as a filter for our audit process, yielding similar results in a fraction of the time for less than 1% of the previous cost

PNC

  • Led the new Home Equity Experience team through agile activities, user interviews, and wireframing

  • Project managed an effort with $100 million+ returns related to accurate fee assessment

  • Agile leader for a $400 million+ integration project to modernize the loans space

Riot Games

  • Led artists, designers, VAs, and more as one of the original leaders of the Champion Update team.

  • Solved determinism in the game's engine with the Chronobreak team, allowing for game state recoveries - "rewinds" - and significantly more reliable automated testing

  • Identified and championed resolving an issue related to fraud in Europe that threatened Riot's ability to receive payments in that territory

  • Created Riot's original Test Engineering discipline and implemented the original Build Verification System that drastically improved environment uptime and game health